1. How can I book a taxi with Mel Silver Taxi?
You can book your taxi online via our website, by phone, or through WhatsApp. We’re available 24/7 for both immediate and pre-scheduled bookings.
2. Do you offer airport transfers to and from Melbourne Airport?
Yes, we specialise in airport transfers with fixed pricing and on-time pickups from anywhere in Melbourne, including Tullamarine and Avalon Airports.
3. Can I pre-book a ride for early mornings or late nights?
Absolutely. We operate 24/7 and encourage pre-bookings for early or late-hour travel to ensure timely service.
4. Do you accept CabCharge and other corporate payment methods?
Yes, we accept CabCharge for all eligible corporate, government, and business rides. Just mention it while booking.
5. Are your drivers licensed and background-checked?
Yes, all drivers at Mel Silver Taxi are fully licensed, experienced, and verified for your safety and peace of mind.
6. What if my flight is delayed—will the driver wait?
Yes, we track flight arrival times in real-time and adjust your pickup accordingly. No extra fee for flight delays.
7. Do you offer parcel delivery services?
Yes, we provide fast and secure door-to-door parcel delivery across Melbourne. Great for urgent documents and small packages.
8. Are your services available across all Melbourne suburbs?
Yes, we cover 100+ suburbs across Melbourne, including Glen Waverley, Brighton, Frankston, Tarneit, and more.
9. Can you provide transport for WorkSafe or TAC clients?
Yes, we are fully approved to offer transport for WorkSafe and TAC passengers with direct billing options.
10. What types of vehicles do you offer?
We offer standard sedans, SUVs, wagons, and luxury cars to meet various travel needs—whether solo, group, corporate, or special events.